Effective Communications

 

DURATION: 1 DAY (6 hours)

Effective Communications is essential for project managers who spend over 90% of their time communicating. This workshop concentrates on various aspects of the communication process. It provides participants effective strategies for improving their communication skills by practicing skills that are critical for enhancing teamwork and productivity.

 

MAJOR COURSE OBJECTIVES

The course is designed to enable participants to:

  • Determine one’s communication style using Communication Styles Inventory
  • Learn when best to use each communication style
  • Diagnose problems in communications by participating in team-based communication exercises
  • Develop listening skills to enhance teamwork and productivity
  • Understand the importance of nonverbal signals
  • Recognize barriers to listening

Additional Materials: Communication Styles Inventory

 

Participants completing this workshop will gain or enhance their skills in:

  • Communicating more effectively both personally and professionally
  • Becoming better listeners thus reducing communication misunderstandings
  • Recognizing nonverbal signals and seeking validation of meanings
  • Using active listening to build team cooperation and productivity
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