Building Effective Teams


Leadership and Management Competency: Team Building, Service Motivation


This highly interactive two-day workshop explores leadership attributes and behaviors as they relate to team building practices. Participants, in teams, experience team building activities and discuss team stages, communication, conflicts, motivation, and roles and responsibilities.



The course is designed to enable participants to:

  • Analyze why teams are necessary and the roles they play in the workplace
  • Inspect roles and responsibilities of team members
  • Participate in team building exercises and analyze outcomes
  • Discuss stages of team development and how to lead a group through the various stages
  • Complete Dealing with Conflict assessment to determine one’s dominant conflict style and then analyze when it is appropriate to use each conflict style to manage team conflict
  • Explore motivational theories and what you can do to motivate your teams that costs money and that does not cost money for the organization
  • Analyze the communication barriers by actively participating in various communication and listening exercises

Additional Materials: Dealing With Conflict Assessment

Participants completing this workshop will gain or enhance their skills in:

  • Inspiring, motivating and guiding others towards goal accomplishments
  • Consistently developing and sustaining cooperative working relationships
  • encouraging and facilitating cooperation within the organization and with customer groups: fostering commitment, team spirit, pride and trust
  • Developing leadership in others through coaching, mentoring, rewarding and guiding employees

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